Returns & Exchanges
At Trinity Gift Shop, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare Your Package
Carefully pack the item in its original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.